Success Stories
See how Screver helps people-forward companies to improve their employee engagement and customer experience.
It’s a privilege to work together with Screver to improve the customer experience in the slowest express train in the world – the Glacier Express.
show articles in:
English
Employee ExperienceScrever Partnership
Screver and Leverage Experts Partnership: Strategy and Business Transformation Meets Analytical Innovations
When it comes to mastering Customer and Employee Experience consultancy, the partnership between Screver AG and Leverage Experts AG is a perfect match.
Customer ExperienceCX
Local communities are on the pulse of time: Gauging public sentiment on the nuclear repository in Gemeinde Stadel
The goal was to approach 2000 Inhabitants with a personal letter sent by mail, which not only explains the purposes at hand but will also introduce a survey.
Employee EngagementVoice of Employee
Change traditional to modern: Stadtcasino Baden – a cultural transformation success story
Discover how Stadtcasino Baden revolutionized their employee survey, achieving a 59% participation rate and a 97% completion rate.
Customer ExperienceVoice of Customer
Screver for co-working center WESPA Spaces
Understanding customer opinions and feedback for a new, modern co-working space in Zagreb, Croatia.
Customer ExperienceTourism
Alturos Destination’s Skiline + Screver: How happy can you get by being on a ski slope?
Today Alturos Destinations interacts with thousands of users daily. Having immediate feedback allows the operators to meet last minute demands and also implement improvements for the future.
Co-CreationCustomer ExperienceTourism
Defining a new standard for success in the tourism industry
A two-year study at the tourist destination Mayrhofen, in the Ziller River Valley in Austria, to better understand customer behavior.
Customer ExperienceCX
Enhancing Patient Engagement and Feedback at a Gynocological Healthcare Center in Zurich
This mid-sized gynaecological healthcare centre is a well-known clinic with two centres in Zürich and Horgen that looks after women’s health — distinguished by its dedicated team of health practitioners and nurses and remarkable patient flow.
That way, the commitment to knowledge and improvement on the team’s side met with specialists to create engaging and insightful feedback mechanisms.
Customer ExperienceCX
Enhancing the Patient Well-being by Measuring and Increasing the Healthcare Professional Satisfaction at Spital Thurgau
🎯 The goal is to elevate the well-being and performance of its healthcare professionals (HCPs), recognizing the direct impact of employee satisfaction on patient care.
Customer ExperienceCX
Tuning into Patient Feedback to Elevate Rehab Services
The aim was precise – to bridge any gaps between patient expectations and the care provided by the rehab teams. With Screver’s tailor-made service package, the centres started a journey of introspection and listened to their patients carefully.
Customer ExperienceCustomer Satisfaction
Enhancing Customer Experience for a Leading International Pharmaceutical Company
The company embarked on this journey with a clear goal: to quantify and enhance the value delivered to its customers. The chosen methodology involved an extensive collection of CSAT and NPS data, alongside additional surveys, to gauge the current state of customer experience provided to HCPs and HCCs.
Customer Experience
Improving Pharma Events: Insights from the NEXT Pharma
This multi-stage summit is dedicated to professionals and experts passionate about pharma and everything related to Digital, Medical Affairs, Tech, and more.
Filter Case Studies
All Solutions
Use the filter to see relevant case studies here.
Maybe You’ll Be Interested
Ready to see Screver in action?
Experience a live customized demo and find out why Screver is the right choice for you.